Contact Us

Contact Us

Get In Touch With AquaZenith

We are always happy to hear from fellow aquarium enthusiasts, aquascaping hobbyists, and valued customers.

Whether you have questions about our products, need assistance with an order, would like recommendations for your aquarium setup, or simply want to learn more about AquaZenith, our team is here to help.

Our goal is to provide professional, friendly, and responsive support to ensure the best possible shopping experience.

Customer Support

For questions regarding:

Product Information

Order Status

Shipping Updates

Returns And Refunds

Account Assistance

General Inquiries

Please contact us using the information below.

Contact Information

Business Name

AquaZenith

Email

support@AquaZenith.store

Phone

+1 (604) 302-6326

Business Address

104-2581 Langdon St

Abbotsford, BC

Canada

Customer Service Hours

Monday – Friday

9:00 AM – 5:00 PM

Saturday – Sunday

Limited Email Support

Response Time

We strive to respond to all inquiries within 24–48 business hours.

During holidays, promotional periods, or unusually high support volumes, response times may be slightly longer. We appreciate your patience and understanding.

Before Contacting Us

To help us assist you more efficiently, please include:

Your Full Name

Order Number (if applicable)

Email Address Used For Purchase

A Detailed Description Of Your Inquiry

For damaged or incorrect items, please include clear photos whenever possible.

Our Commitment

At AquaZenith, we are committed to delivering not only quality aquarium décor and aquascaping products but also exceptional customer care.

Your feedback, suggestions, and questions are always welcome. Every message helps us improve and continue building a better experience for our community of aquarium enthusiasts.

Thank you for choosing AquaZenith.

We look forward to assisting you and helping you create beautiful aquatic environments inspired by the art of modern aquascaping.